3 min reading Mar 15, 2023

Overview

Spaceberry undertook the pet care app design of Pets Guest, a groundbreaking pet services app that operates much like Airbnb but for beloved pets. The app’s core mission is to connect pet owners with local caregivers who provide exceptional care and treat pets like family.

LocationOslo, Norway

Duration2 months

IndustryPet care services

What was doneMobile design

The challenge

Pets Guest was conceived as a novel idea, unlike any existing competitors in the pet services market. At the project’s outset, there was a lack of established benchmarks. Therefore, Spaceberry initiated the project with an extensive competitor analysis, creating a detailed navigation map, developing mood boards, and crafting design mockups.

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Our approach

  • Comprehensive Research: Before diving into design and development, we conducted in-depth market research and competitor analysis to understand the nuances of the pet services industry and ensure Pets Guest would stand out.
  • User-Centered Design: We focused on user-friendliness as a core principle. The app boasts a simple structure for easy navigation, ensuring a seamless user experience. Careful attention was given to every detail, making sure the app was intuitive and straightforward.
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  • Establishing a Brand Identity: We created a clear style guide with essential brand elements, including color palettes, fonts, and illustrations. This not only made the app visually appealing but also helped establish a recognizable brand identity in the pet services sector.
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  • Pet Profiles: Recognizing that pets are unique individuals, we allowed users to create detailed profiles for their pets, including behavioral traits and preferences. This feature enhances the matching process with caregivers, ensuring pets receive the care they need.
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  • Building Trust: Trust is paramount in the pet services industry. To instill confidence in users, we implemented a robust two-step verification process that includes ID scanning and a selfie. This verification system builds trust within the Pets Guest community.
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  • Unique Feature: To add a touch of uniqueness and joy to the app, our designer creatively used anime-inspired pet nicknames for user interactions. This creative touch resonates with pet owners who appreciate the playful spirit of the app.
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Client’s Feedback

The client expressed great satisfaction with our work, highlighting their appreciation for our design expertise and attention to detail. They found our solutions effective in enhancing their pet services app, creating a visually appealing and user-friendly platform.

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Read the full feedback on Clutch.  

Results

Pets Guest is poised for success, capturing the hearts of both pet owners and caregivers. Here are some promising early outcomes:

  • Community Building: The “Meet People” feature encourages pet owners to connect with each other, fostering a vibrant community of pet lovers.
  • Transparent Booking: Users can book and pay for services with confidence, as caregiver profiles display verification badges, reviews, and transparent pricing.
  • Easy Navigation: The app’s user-friendly interface and clear style guide ensure a delightful and intuitive experience for all users.
  • Empowering Caregivers: For caregivers, Pets Guest offers features like instant pay, real-time GPS tracking, automated report cards, and client communication tools, empowering them to provide top-notch service.
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Conclusion

In anticipation of its upcoming launch, Pets Guest has already created a significant buzz within the pet care industry. The concept of uniting pet owners with caregivers who treat animals like family has resonated strongly with our clients and potential users alike.

Our innovative design approach aims to make pet care more accessible, convenient, and enjoyable for all involved. We’re eagerly awaiting the official launch of Pets Guest to see how it fosters a vibrant community of pet lovers and caregivers while revolutionizing pet services. Stay tuned for more updates and explore other Spaceberry success stories and insights.